Shipping & Returns Policy
Orders are primarliy shipped via UPS Ground or FedEx Ground and occasionally USPS Priority Mail. Orders will leave the designated shipping facility for that particular item within 3 to 5 business days. If for any reason this will not be possible, the purchaser will be contacted. Depending on your location in relation to the shipping facility, the package(s) will arrive within 2 to 5 business days from the date it was shipped. At this time, we are only able to ship within the 48 continental United States.
If for any reason a product purchased from Willard & May does not meet your expectations, you may return it within 30 days of the original purchase date for a refund or merchandise credit. Any returned products must be in a new and unused conditions, include all original pieces and parts, as well as be in its original packaging. We are unable to accept any returns which do not meet these requirements.